If your order is not exactly what you ordered - we promise to make it right for you!
We will be happy to exchange or refund your purchase for ANY REASON. Simply return merchandise back to us in New and Unused condition along with your filled out return/exchange form, original tags, and in original packaging within 30 days of your shipping date (return shipping at your own expense). Formal attire is non-refundable and can only be returned to exchange for size. We are not able to refund shipping costs, unless there was a mistake on our end. Expedited shipping charges are non-refundable. Gift card sales are final.There are no re-stocking or return fees.
Send all returns via traceable mail to:
Luxury Divas Returns
333 Morris Street
Phillipsburg, NJ 08865
We try our best to make our return process as simple & hassle-free as possible in order to create the best shopping experience for you. Our policy allows you to return your purchase with no questions asked! Feel free to contact our client services team with any additional questions that you may have. We are here to help and serve you in any we can!