Return Policy
We will be happy to exchange or refund your purchase for any reason. Merchandise must be in NEW & UNUSED condition, with the invoice, original tags, reason for return/exchange and in original packaging within 30 days of your shipping date (return shipping at your own expense). Ship via traceable mail to:
Luxury Divas Returns
Order #(Order number from packing slip here)
333 Morris Street
Phillipsburg, NJ 08865
All merchandise must be returned in new re-sellable condition or we cannot process the return. Upon receipt of merchandise, we will issue a refund via the method you paid, less shipping. We cannot reimburse the return shipping, shipping fees are part of the convenience of online shopping. All returns will be processed within 14 days of our receipt in the order received. Customer Service will email you notification when the return has been completed. Fragrance & Hosiery purchases are subject to above guidelines and must be returned UNOPENED in FACTORY SEALED PACKAGING as received. Large hats must be returned identically as shipped or we cannot process the return. We are not responsible for any damages incurred during shipping process. If you are returning a Coach bag, please note that the serial number inside the bag must match the serial number listed on the packing slip. Designer bags MUST be returned with original tags and in the box it was shipped in. If one or all of these requirements are not met, there will be no refund issued. Gift wrapping is not refundable. If you are returning an item or items that qualified for our Free Shipping Promotion, the refund issued will be via the method you paid, less the original shipping charge.
