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| At Luxury Divas, we strive to provide an unrivaled level of customer service on every transaction. We offer a complete satisfaction guarantee on all of our merchandise, simply because your satisfaction is our goal. We continuously aim to provide your with a convenient, fun affordable shopping experience, including attractive shipping rates for the frequent online buyer. Fashion is our passion, and we understand that style is as different as DNA. Therefore, in order to serve the individual needs of each and every one of our valued customers, at Luxury Divas, we pride ourselves on offering an extensive line of men and women's fashion and accessories from elegant to extravagant.
Since 2001, Luxury Divas has brought you the latest trends, fashion finds and wardrobe staples. Shop us 24 hours a day, 7 days a week. We are always here to bring you the hottest trends on the fashion market.
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If for any reason you are not completely satisfied with your purchase from Luxury Divas, simply send it back to us with your invoice within 7 days of receipt for a replacement, exchange or credit less shipping & handling charges. There will be a 15% restocking fee on refunds. If the item is out of stock or discontinued, we will be happy to offer the replacement value in credit or exchange. Simply return items in same or equivalent packaging, at your own shipping cost to:
| Luxury Divas Returns Order # (Your Order Number Here) |
| 333 Morris Street |
| Phillipsburg, NJ 08865 |
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We gladly accept Visa & MasterCard on our secure encrypted website in addition to accepting Paypal and Money Orders. No personal checks accepted, no exceptions. Please make out and send all money orders to:
| Luxury Divas Order # (Your Order Number Here) |
| 512 Marlin Farm Road |
| Stewartsville, NJ 08886 |
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| Business and customer service hours are: Monday - Friday 9am-5pm Eastern Standard Time. Luxury Divas is closed holidays and weekends. As we are an internet based company, the preferred and most timely method of customer service is via email at clientservices@luxurydivas.com. All emails are answered in the order in which they are received by one of our customer service representatives.
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| We highly value the relationship we have with our customers and website visitors, and are committed to responsible information handling practices. We take the privacy of our customers very seriously and want you to feel comfortable whenever you visit our website, access our online services, or participate in any of our online offerings. We do not sell, trade or submit customer information to any 3rd party companies, and we do not store credit card information. |
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